Your experts are your product. Make every conversation count.
The conversations your experts have with clients are what you actually sell. TyCat makes every one faster, more human, and consistent — embedded in your platform as a native feature.
The expert's ideal workflow
Four moves, a few seconds each — the same loop for every dialogue.
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Write the direction of thought
A few words of intent — where this conversation should go.
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Call the Universal reply
⌘L turns the whole dialogue into a ready draft in your voice.
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Make your edits
Sharpen a phrase or two — the judgement stays yours.
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Send
Press ⌘J to translate, then send to a happy client.
A translator that actually understands you
Metaphors, a typo, even a forgotten keyboard layout — don't worry about any of it. It feels the whole conversation and understands what you really mean, gently smoothing the rest. Just write your thought, and never worry the other person won't understand what you meant.
Why your profit grows
One improvement per dialogue — and three curves start moving the same way.
- Retention climbs. Answers land on the client's real need, so they come back instead of drifting away.
- Conversion climbs. Faster, more inventive replies turn first visits into paying conversations.
- Clients stay in the chat longer. When every answer matches the request, there's always a reason to keep talking.
- Regulars form. Clients learn that here they're heard and get exactly what they came for — and that habit is where profit lives.
Illustrative dynamics — every curve is fed by the same thing: better conversations.
Every expert keeps their own voice
The tuning is layered: the organization sets the base, each team refines it — and the expert's personal instruction sits on top of both.
- Organization — the base prompt, tuned for your niche.
- Team — refined for each team inside the org.
- Expert — a personal instruction that outranks both.
One line in the sidepanel settings reshapes every feature — the universal reply, the translator, all of it. Similar tools hand every expert the same script; TyCat lets each one sound unmistakably like themselves.
You steer the meaning — AI does the rowing
The strongest instruction of all is the line you type right in the composer: it outranks org, team, even your personal settings. Point the dialogue — then call the reply.
- Steer mid-conversation. Type where this dialogue should go — the drafts are built around your line.
- Hands free, head on. The AI takes the dull writing; you keep the judgement calls.
- An artist of meaning, not a tired laborer. More energy, more creative answers that truly meet the client's need.
- The loop closes. Clients feel heard and come back — and profit compounds day by day.
The sidepanel remembers every detail
A 40-message dialogue, condensed into key moments — and an assistant that answers any question about it.
We run it, you steer it
Managed, white-label, per-seat with AI included. You keep the brand and the controls.
Native & white-label
A native part of your platform, no outside logos. We handle integration and rollout.
Configured for your niche
We study your product and audience, then tune prompts, models and modes to fit.
Flexible model routing for verticals that general-purpose AI declines to serve.
Per-seat, AI included
Nothing to install or manage. Invite your team by email; usage and limits stay in your admin panel.
Closed by design: access is admin-granted by email invite, no self-signup. Quotas, usage and an audit trail live in your admin panel.
Common questions
See TyCat in your platform
A short walkthrough on your own dialogues — configured for your niche.